Terms & Conditions

These terms do not affect your statutory rights under the Sale of Goods acts.

Our overall objective is to be 'Fair, Reasonable and Honest'. We believe that with goodwill, almost anything can be resolved to a reasonably satisfactory conclusion.

All workshop/in home repairs are covered by a 90 day warranty,we pride ourselves on very low recall rates but in the rare event of a recall the warranty requires the item to be returned to our workshops.To try and ensure no further problems a thorough testing (soak test) is required once a repaired/tested item is attended to and this can only be done in our workshops.

Complaints Procedure: In the event of our goods or service failing to meet acceptable standards and you wish to raise any other queries under any of the paragraphs above, or indeed for any other reason. We request that you do so initially by email or by writing to Supertronics, 71 Westbury Avenue, London, N22 6SA, in the interest of expediting the procedure. We aim to respond within 24 hours from receiving the correspondence, excluding weekends/holidays where we aim to respond on the next working day.

Acceptable Website Use

You agree that any use by you of the Site shall be in accordance with the following conditions:

You will not post or transmit through the Site any defamatory, threatening, obscene, harmful, pornographic or otherwise illegal material or material which would violate or infringe in any way upon our rights or those of others (including intellectual property rights, rights of confidentiality, or rights of privacy) or cause distress or inconvenience. You must not use language or images that are vulgar, crude, sexist, racist or otherwise offensive.

You will not do anything that affects the operability or security of the Site or causes unreasonable inconvenience or offence or disruption to our staff.

Unauthorised Access

Unauthorised attempts to modify any information stored on this system, to defeat or circumvent security features, or to utilize this system for other that its intended purposes are prohibited and may result in criminal prosecution.

All contents copyright © 2010-2013 Supertronics All rights reserved.

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